Support

We're here to help!  We want your Radical Heights experience to be fun, smooth and well...RADICAL!  With Radical Heights being in "X-TREME" Early Access, we know there will be some bumps in the road, but with your help and real-time feedback while testing the game, we'll continue to make improvements!

If you are running into bugs or technical issues with your PC, please head over to our forums here and search for the problem you're encountering. There may already be a solution from our support team waiting for you there! Sweet!

Our current known issues and some workarounds can be found here

If you are experiencing issues that prevent you from playing the game, problems with purchased items or to report players who may be cheating, please send as much detailed info as you can directly to the support team using the form below. 

Note: We please ask that you keep in mind that we're a small team, but will work as quickly as we can to investigate, respond, judo chop and resolve your issue as quickly as possible.

The form below IS FOR SUPPORT ONLY!! If you need to get into contact with us for anything else, please feel free to send us a Tweet

Please choose what you are contacting us about.
Please include system specs and links to screenshots/clips relating to the issue.

 

System requirements for Radical Heights:

MINIMUM:

  • OS: Windows 7, Windows 8.1, Windows 10
  • Processor: Intel Core i5-2500K / FX-6300
  • Memory: 8 GB RAM
  • Graphics: Nvidia GTX 660 2GB, AMD Radeon 7870 2GB
  • DirectX: Version 11
  • Network: Broadband Internet connection
  • Storage: 6 GB available space
  • Additional Notes: Recommended specs for Low Quality settings in 1080p resolution.

RECOMMENDED:

  • OS: Windows 7, Windows 8.1, Windows 10
  • Processor: Intel Core i5-6600K / AMD Ryzen 5 1600
  • Memory: 16 GB RAM
  • Graphics: Nvidia GeForce GTX 1060 3GB / AMD Radeon RX 580 4GB
  • DirectX: Version 11
  • Network: Broadband Internet connection
  • Storage: 6 GB available space
  • Additional Notes: Recommended specs optimized for 60FPS in High Quality settings in 1080p resolution